Confidential
Job Summary:
We are seeking an experienced and reliable Onsite Technician to join our team. As an Onsite Technician, you will be responsible for providing roadside assistance to clients with battery issues. You will be responsible for diagnosing and fixing battery-related issues and ensuring customer satisfaction. The ideal candidate must be a problem solver, have excellent communication skills, and be comfortable working in a fast-paced environment.
Responsibilities:
Provide onsite assistance to clients with battery issues
Diagnose and troubleshoot battery-related issues
Install new batteries when required
Ensure that the client’s vehicle is safe to operate before leaving the site
Educate clients on proper battery maintenance and care
Maintain accurate records of services provided
Follow all safety procedures and guidelines
Maintain and clean equipment used on the job
Meet performance goals and targets
Requirements:
High school diploma or equivalent
Proven experience in diagnosing and repairing car battery issues
Familiarity with all types of car batteries and charging systems
Excellent communication and customer service skills
Ability to work under pressure and in a fast-paced environment
Ability to work independently and as part of a team
Valid driver’s license and a clean driving record
Physical ability to lift heavy equipment
Willingness to work flexible hours, including weekends and holidays
Preferred Qualifications:
Prior experience in roadside assistance
Experience using diagnostic equipment
Knowledge of local roads and highways