Group Happiness Manager

Hero Experiences Group

We are currently looking for a Group Happiness Manager to design creative HR strategies that foster a positive organizational culture that enables teams to work together effectively and efficiently across the Group.

What you will be doing:

Do you believe in coaching teams by understanding their needs, prioritizing welfare, and guiding them to be their best selves? Are you driven by empathy to foster a unique coaching culture that empowers leadership and creates a cohesive work environment? If so, then we want to hear from you!

As a manager for staff happiness, you will develop and drive a robust people and culture strategy via organizational design, and an inclusive cross-functional engagement plan to align and inspire employees to shine. You will drive continuous improvement by designing and leading initiatives to maintain employee-focus policies and ensure their consistent implementation across teams.

You will be the connective tissue between all departments, identifying opportunities and pain areas to recommend efficient workflows and processes, so you must possess broad business acumen, the ability to think outside of the box, and successfully build and lead an inclusive and diverse team by assessing various individuals’ strengths and leveraging them most effectively. Leading internal communications and talent development will be a key part of your role as you will guide the recruitment strategy and all related tools to optimize performance, employee experience, and onboarding of the right fit for us.

Our staff is the soul of our business, so you will focus on promoting well-being and welfare initiatives by encouraging a culture of open, safe, and honest conversations. You will extend support and guidance to all staff and make critical recommendations to the management that empowers our Heroes to maximize their potential, drive performance and be happy in the workplace.

What you need to have:

Ideal candidates must have excellent project management skills with a proven track record in crafting and implementing Human Resources strategies that drive business results. A degree in Psychology, Organization Development, Human Resources, or Business Management. You need to have 5+ years of experience in leading high-performing teams in a fast-paced environment, plus welfare and engagement initiatives, creating organizational design principles, methodologies, and tools, that have led to effective change. You should have sound knowledge of UAE Labour Laws, be comfortable working in multi-cultural fast-paced environments, be proactive, and possess excellent communication and presentation skills with strong Microsoft Office and technical proficiencies and related software.

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