Bohiyaanam Talent Solutions
We are hiring for Technical Support for an MNC with 2-3 Years of work experience in Technical Support.
Job Role: Technical Support
Experience: 4-7 Years
Location: Dubai, UAE
Role: Fulltime/Permanent Role
Direct Payroll
Must have Dubai Driving License*
Technical Skills:
1. Ability to differentiate between different type of IT assets
2. Basic troubleshooting on different versions of Windows OS. E.g., Windows XP. Windows 7, Windows 10 and Windows 11
3. Understanding of desktop applications and how do they work, installation & uninstallation
4. Ability to support users in business applications based on SOP’s
5. Troubleshooting Desktop/Application remotely
6. Ability to carry out Disk management, Disk Encryption, Wireless configuration
7. Ability to check utilization and availability, ability to perform start up and shut down services by following SOP
8. Ability to Install and configure email client, troubleshoot connectivity issues
9. Ability to troubleshoot calls for printers & copiers locally and remotely