Al Nahham GT
• Greets customers including answering phones and directing customer inquiries to the appropriate parties.
• Handles cash transactions between customers and retail stores.
• Answers routine billing questions/issues from customers.
• Receives and processes all payments according to standard procedures.
• Processes credit and debit cards, helping customers use processing equipment.
• Counts money back to customers in an accurate and concise manner.
• Assists in the opening and closing of a retail location which includes but is not limited to cash handling and deposits.
• Examine products being purchased for damages and price accuracy.
• Coordinate with retail staff for product inquiries and price checks.
• Process receipts and in-store coupons for customers.
• Resolve escalated issues with angry customers.
• Assists in the maintenance of storefront and retail displays.
• Help stock shelves in the proximity of the cash register.
• Count the cash in the drawer at the end of the day ensuring cash equals receipts.
• Upselling and Cross selling product knowledge
• Arrange and display merchandise
• Keep merchandise area tidy
• Take stock inventory
• Negotiating all contracts with prospective clients.
• Helping determine pricing schedules for quotes, promotions, and negotiations.
Key Skills Requirement
• Familiarity with POS (point of sale) systems and the ability to learn new technologies
• Excellent communication skills
• Cheerful working attitude
• Outstanding customer service skills
• Ability to work a flexible schedule Ability to upsell
• Must be available in Dubai and available to work from Dubai
Ability to commute/relocate:
• Dubai: Reliably commute or plan to relocate before starting work (Required)
Experience:
• Footwear/shoes selling: 3 years (Required)
Language: English (Required)
Contact WhatsApp – +971 58 666 2195