Confidential
We are looking for an energetic and results-oriented Telesales Specialist, who will play a key role in increasing our profitability and sales revenue through delivering a luxury sales experience.
You will be a driven and consultative salesperson with excellent communication skills, strong teamwork and a passion for investment and profit.
You will act in a crucial role in selling services, providing a premium customer experience, understanding the customer’s needs and offering the best solution for their requirements.
In this role you will handle all the requests from new and/or existing customer and you will follow up on leads from marketing campaigns by creating a strong interaction (via call/email/ chat).
Responsibilities
Guarantee the achievement of quarterly inside sales targets.
Fulfill lead generation activity aimed to increase the customer base
Manage inbound calls (customers can be B2B and B2C) delivering a unique selling experience while understanding their needs and offering the right solution to reach the customer’s satisfaction
Manage outbound calls to generate new business opportunities
Manage and nurture the CRM Database to ensure information is accurate and up to date
Collect and share adequate market feedback with relevant departments
Oversee the process from order to installation checking the customer satisfaction and upselling additional products or services where applicable
Requirements
2-3 years’ experience in telesales or another sales/customer service role
Excellent (phone) sales techniques and communication, interpersonal skills
Cool-tempered and able to handle rejection
Teamwork in sales-oriented environments
Outstanding negotiation skills with the ability to resolve issues and address complaints and doubts
Long term customer relationship approach
Ability to identify process improvements
Fluent in English
Interest and passion for technology evolution and innovation
Salary + Incentives
Indian and Filipino Preferrable from Stock market
+971 589931700 (Only WhatsApp)